Privacy Policy

This Privacy Policy describes how inara.com.pk ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from our website.

1. Collecting Personal Information

When you visit the Site, we collect certain information about your device, interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

We define “Personal Information” as data that can uniquely identify an individual.

Types of Personal Information We Collect

a. Device Information

• Examples: browser version, IP address, time zone, cookie data, pages viewed, search terms, and interaction with the Site.

• Purpose: to optimize and improve your shopping experience and ensure secure and proper operation.

• Source: automatically collected via cookies, log files, web beacons, tags, or pixels.

b. Order Information

• Examples: name, billing and shipping address, payment details (including card info), email, and phone number.

• Purpose: to process orders, issue invoices, arrange delivery, provide order updates, and detect potential fraud.

• Source: collected directly from you.

c. Customer Support Information

• Purpose: to assist with inquiries, complaints, or service requests.

• Source: collected directly from you when you contact us.

2. Minors

Our website is not intended for children under the age of 10, and we do not knowingly collect data from them. If you believe a minor has provided us with personal data, please contact us so we can delete it.

3. Sharing Personal Information

We share your data with select service providers to fulfill our services and legal obligations, including:

• Shopify, our e-commerce platform, to host and manage transactions.

• Couriers and logistics providers for delivery.

• Analytics and advertising platforms like Google and Facebook to help understand usage patterns and deliver relevant marketing.

We may also disclose personal data to comply with laws, regulations, subpoenas, or lawful government requests.

4. Behavioural Advertising

We may use your data for targeted ads that we believe are relevant to your interests. For example:

• We use Google Analytics to understand site usage.
  Learn more here: Google Privacy Policy
  Opt out: Google Opt-Out

• You may also opt out of targeted ads via:
  Facebook
  Google
  Bing

5. Using Personal Information

We use your personal information to:

• Provide our products and services

• Process transactions

• Ship and fulfill orders

• Send order-related and promotional updates

6. Lawful Basis (GDPR – if you're in the EEA)

If you're located in the European Economic Area (EEA), we process your data under the following legal grounds:

• Your consent

• Performance of a contract

• Legal obligations

• Legitimate business interests that do not override your rights

7. Retention

We retain your personal information for our records unless and until you ask us to delete it. This includes information required for accounting, legal, or business reporting.

8. Automated Decision-Making

We do not engage in fully automated decision-making with legal or significant effects.
Shopify may use limited automation to prevent fraud (e.g., temporarily blocking suspicious IP addresses or credit cards).

9. Selling Personal Information

We do not sell personal information, including that of minors, as defined under the California Consumer Privacy Act (CCPA).

10. Your Rights

Depending on your region, you may have the following rights regarding your data:

• Access or request a copy of your personal data

• Correct inaccurate information

• Request deletion of your data

• Opt out of certain uses (like marketing)

• Withdraw consent at any time

To exercise your rights, contact us at support@inara.com.pk.

11. Cookies

Cookies are small files used to enhance your experience. We use cookies to:

• Remember your preferences

• Analyze website traffic and performance

• Support advertising efforts

You can manage cookies through your browser settings or learn more at: www.allaboutcookies.org

12. Do Not Track

We do not alter our data collection practices when a "Do Not Track" signal is received from your browser due to lack of consistent industry standards.

13. Changes to This Policy

We may update this Privacy Policy as needed to reflect changes in practices, services, or legal requirements. Revisions will be posted on this page with an updated effective date.

14. Contact Us

For questions, concerns, or to exercise your rights under this policy, you can contact us at:

Inara
174/2 H Block Market, DHA Phase 1, Lahore, Pakistan
📞 +92 320 5937002
📧 support@inara.com.pk